Rainbet ID and Passport Verification Guide

Which identity documents Rainbet accepts

Identity verification rests on one government-issued photo document. Rainbet accepts a valid passport or a photocard driving licence, and a national ID card where your country issues one. Any of the three satisfies the identity pillar of KYC on its own.

Every accepted file has to be current. An expired passport or a licence past its renewal date fails the check automatically, even by a day. The document must show your full name, date of birth, photo, and, on a licence or ID card, a readable expiry date.

The name on the document has to match the name registered on your account. This single detail causes more delays than blurry photos. A shortened first name, a missing middle name, or a swapped surname order reads as a mismatch even when the paperwork is genuine. Fix the account profile or the document before you upload, not after the rejection.

Identity is only one part of full verification. Rainbet also asks for proof of address, usually a recent utility bill, and proof of payment for the deposit method you used. You can prepare those alongside your ID so the whole check clears in one pass rather than three. See the full list on the proof of address page.

Verification is not required to register, deposit, or claim the 100% up to £1,000 + 100 FS welcome offer. It becomes mandatory before your first withdrawal, so completing it early saves waiting when you want to cash out. Details of the offer sit on the first deposit bonus page.

Passport, ID card and driving licence compared

All three documents prove identity, but they differ in what they show and how you photograph them. A passport carries a machine-readable strip and needs a single page. A driving licence has two sides and doubles as address evidence in some cases. The table sorts out which suits you.

Choose the passport when you have one in date. It sits flat, holds no folds, and its photo page reads cleanly under a phone camera. The driving licence is the practical fallback, though you must upload both sides so the reviewer sees the photo, the signature strip, and the expiry panel.

A national ID card follows the same two-sided rule as a licence. Whichever you pick, do not mix files from two different documents in one identity submission; upload one complete document so the review reads as a single record.

Think about the second job each document does. A driving licence with your current address printed on the front can also stand in for proof of address, which trims your paperwork from three items to two. A passport never shows an address, so you always pair it with a separate utility bill. If you have both to hand, the licence often means fewer files overall, while the passport gives the cleaner identity image. Neither choice is wrong; pick the one that leaves you uploading the fewest problem files.

How to photograph your ID correctly

A sharp, well-lit image is the difference between a same-day pass and a re-upload. Follow these steps and the reviewer sees everything they need in one file.

1. Place the document flat on a dark, plain surface. A wooden table or a dark cloth stops glare and keeps the edges visible.
2. Work in daylight near a window. Turn the flash off, since flash washes out the machine-readable strip on a passport and the hologram on a licence.
3. Hold the camera straight above the document, not at an angle. Fill the frame but leave a small margin so all four corners stay inside the shot.
4. Check that the text, photo, and dates are readable before you send. Zoom in on your own screen; if you cannot read the expiry date, neither can the reviewer.
5. For a driving licence or ID card, repeat the process for the back and upload both images together.
6. Save the file in colour as JPG, PNG, or PDF. Black-and-white scans and cropped screenshots get rejected.

Upload through the verification section inside your account and nowhere else. Support agents never ask you to email a passport or send it through a messaging app. If anyone requests that, it is a scam rather than a genuine review. The verification stage ties into the operator's data handling under its Anjouan Gaming Authority licence, so every file stays within the account system.

Once the identity file clears, along with address and payment proof, the account is fully verified and you can move on to withdrawing your balance.

Photo mistakes that get an ID rejected

Most rejections trace back to a short list of avoidable errors. Knowing them in advance means you rarely see a second review cycle.

• Glare across the photo or data strip. Flash or overhead light bouncing off the laminate hides the exact details the reviewer needs. Shoot in soft daylight instead.
• Cropped corners. A document with an edge cut off looks tampered with and fails on sight. Keep all four corners in frame.
• Blur from an angled or shaky shot. Hold steady, or rest your elbows on the table, so the text stays crisp.
• Only one side of a two-sided document. A licence or ID card front without the back leaves the record incomplete.
• An expired document. Check the date before you upload; a lapsed passport or licence never passes, regardless of image quality.
• Name mismatch with the account. The genuine document still fails if the name differs from your profile. Update whichever is wrong first.

If a submission does bounce back, the rejection message names the reason. Read it, fix that one point, and re-upload the corrected file. There is no penalty for a second attempt, and each clean submission moves you back into the up to 24 hour review window. When the problem is the check itself rather than the photo, the verification rejected page walks through every cause.

One habit prevents most repeat rejections: review your own upload as if you were the reviewer. Open the saved file at full size before you send it, read the smallest line of text, and confirm the four corners and the photo are all sharp. Thirty seconds of checking saves a day of waiting. If the file passes your own read, it almost always passes theirs.

Frequently asked questions